Legal & Compliance

Privacy Policy

Last Updated: May 22, 2026 • Learn how Reviews24 collects, handles, and protects your personal and business data.

At Reviews24, we are committed to protecting your privacy and ensuring transparency in how we collect, use, and protect your data. This policy applies to all users of our AI review automation software, dashboard, and marketing pages.

1. Information We Collect

When you use our website, install our app, or connect your Google Business account, we may collect the following information:

Personal Identity

Full Name and Registered Email Address

Business Profile

Business name, category, and maps locations

Contact Info

Phone number for account verification and support

Customer Feedback

Review stars, text feedback, and response drafts

Compliance Data

Google OAuth access tokens (stored securely)

Technical Identifiers

IP address, browser type, and navigation paths

2. How We Use It

We leverage your information solely to deliver review management services and track visibility metrics:

  • 1To generate personalized AI review drafts and post automated Google Maps replies
  • 2To customize storefront QR codes and flyer campaigns targeting your specific branch location
  • 3To compute analytics tables, local rankings progress, and sentiment trends in your dashboard
  • 4To send system notifications, billing receipts, security alerts, and technical support updates
  • 5To run marketing analysis via tracking scripts to find similar local business operators

3. Cookies & Tracking

We utilize cookies and tracking technologies (such as Google Analytics and Meta Pixels) to optimize page loading times and track advertising campaigns:

Cookies allow us to keep your dashboard session authenticated, remember your theme selections, and trace navigation patterns to squash platform bugs.

By continuing to browse Reviews24, you consent to our standard cookie usage rules.

4. Data Protection

We take privacy extremely seriously. We do not sell, rent, or trade your personal data or your customers' contact information to third-party marketers. Your Google Maps authorization keys are encrypted at rest using AES-256 and transmitted exclusively over HTTPS.

5. Data Deletion Rights

You hold the absolute right to request the permanent erasure of your account details, synced locations, and stored tokens at any point:

A

Send a deletion request email to support@reviews24.in with the subject line "Data Deletion Request".

B

Provide your registered email address and name. We will erase all tokens, settings, and campaigns from our database within 30 days.

Warning: Account deletion is permanent and cannot be reversed. Once executed, your connection tokens will be discarded immediately.

6. Contact & Support

If you have any inquiries regarding data protection, security protocols, or compliance rules, feel free to reach out directly to our support inbox:

Email